1. Information We Collect
We may collect the following information to the extent necessary to provide our services.
- Name, email address, telephone number, and other contact details
- Reservation date and time, party size, selected plan, requests, and booking or visit history
- Enquiry details, response history, language used, and the page from which a form was submitted
- Information needed for payment, billing, or refunds (we do not directly retain full payment card numbers)
- IP address, browser and device information, access time, referring URL, cookies, and similar website usage data
- Information needed for the safe use of our facilities or to respond to incidents and disputes
2. How We Use Information
- To accept, confirm, change, or cancel reservations and provide services at the Venue
- To respond to enquiries about private bookings, systems, equipment, and other matters
- To process charges, payments, refunds, and related transactions
- To address lost property, incidents, nuisance behaviour, fraud, safety, and disputes
- To improve our services, customer experience, website, and reservation process
- To communicate important notices and changes to terms or this Policy
- To comply with legal obligations and establish, exercise, or defend legal rights
3. How We Collect Information
We collect information by lawful and fair means through our contact form, telephone, email, in-person interactions, and reservation services. Information entered on the TableCheck reservation page is also governed by TableCheck’s terms and privacy policy.
4. Disclosure to Third Parties
We do not disclose personal data to third parties without consent, except where required by law or necessary to protect a person’s life, body, or property. When a service provider processes information on our behalf, we select and supervise that provider appropriately and limit processing to what is necessary for the stated purposes.
5. Service Providers
We mainly use the following external services to operate our website and respond to customers.
- Cloudflare: website delivery, security, and access-log processing
- Google Apps Script, Gmail, and Google Sheets: sending, notifying, and recording contact enquiries
- TableCheck: online reservation reception and management
- Google Maps: maps and directions
Information may be stored or processed outside Japan by these providers. We use these services after considering their functions and safeguards in accordance with applicable law.
6. Security and Retention
We take reasonable and appropriate security measures, including access controls, credential management, encrypted communications, and service-provider review, to help prevent unauthorised access, loss, disclosure, or damage.
We retain personal information only for as long as needed for the stated purposes, legal obligations, transactions, or enquiry handling, after which it is securely deleted or anonymised.
7. Cookies and Similar Technologies
This website and embedded content may use cookies or similar technologies for service delivery, security, and display improvement. You may disable cookies in your browser, although some functions may not work correctly. Information collected by external services is handled under their respective policies.
8. Your Rights
Subject to applicable law, you may request notice of purpose, access, correction, addition, deletion, suspension of use, erasure, or suspension of third-party disclosure concerning personal data we hold about you. Contact us below. We will verify your identity and respond within a reasonable period.
9. Changes to This Policy
We may revise this Policy to reflect changes in law, our services, or our information practices. Material changes will be clearly announced on this website.
10. Contact
- Privacy contact
- Gion Country Club / 祇園カントリークラブ
- Address
- 〒605-0078 京都府京都市東山区富永町141
SAKIZO祇園富永町ビル 地下1階
